Business integrity

What is good business conduct? 

In a nutshell, integrity is about doing the right thing, even when no one is watching. At Ørsted, we operate responsibly, safely and with integrity.


We uphold high ethical standards by being accountable and transparent. 
We do not compromise on human rights and have solid governance. 

Integrity is one of the defining principles for our company. It’s about striking a balance between not only doing things right but also doing the right thing. Every day, we deal with complex challenges facing our company and the societies where we do business. We want to address these complex challenges and meet the expectations of our stakeholders with integrity. 

Acting responsibly - locally as well as globally

Our approach to business integrity is particularly guided by the UN Global Compact, of which we have been a signatory for 13 years. We are guided by international conventions, principles and guidelines, such as the UN Guiding Principles on Business and Human Rights and the OECD Guidelines for Multinational Enterprises. 

These guidelines ensure we act with business integrity throughout our operations.
We work with more than 22,000 suppliers on their environmental, social and ethical impacts. All these collaborations are underpinned by our own Code of Conduct

When we enter into new offshore wind markets, we particularly focus on ensuring the same high standards and ethical behaviours, that guide us, are met. 


Actions rather than words

We have a zero tolerance towards bribery and corruption and provide guidance about ethical behaviour.

We want our employees to thrive both at work and away from it. In the last few years, we have increased our focus on how we can support our employees in creating balance, that gives them energy to live their lives to the full.

Along with safety being an integrated part of our working culture, we also uphold a high level of cyber security to minimise the threat of cyber-attacks.


How we´re making a difference

We have defined eight sustainability programmes to advance business integrity in different ways:
Business integrity - Programmes
  • Workplace safety

    SDG: #8 → Target: 8.8

    The safety of employees has a direct influence on personal and family well-being and is a core responsibility for businesses. A workplace environment that protects and values personal safety can positively influence the welfare of communities where the business operates. We strive to create a safe workplace for employees and contractors alike and achieve a best-in-class safety standard.

     

     

  • Employee health and well-being
    SDG: #3 → Target: 3.4

    We believe that well-being and job satisfaction are very important to live a fulfilling. Through the Ørsted Life programme, our employees can access offers, services and initiatives for mental and physical well-being.
     
  • Good business conduct

    SDG: #16 → Target: 16.5

    Corruption, bribery, and other fraudulent practices can impact society by destabilising institutions and reducing transparency and opportunities for citizens. We have zero tolerance for this behaviour and promote compliance through due diligence, employee training and a Whistleblower hotline.

     
     

     

  • Responsible business partner
     

    SDGs: #8 #16 --> Targets: 8.7, 8.8, 16.5

    Risks related to corruption, labour, human rights, and the environment are present in supply chains. Managing these risks is key for companies that strive to operate responsibly. We apply a risk-based approach to assess our 22,000 suppliers and business partners.

     

     

  • Information and cyber security
      The integrity of energy infrastructure is highly critical to national security, the economy and daily life. We aim to provide information and infrastructure protection in line with their importance and following applicable regulation where we operate. 
     
  • Customer experience
      Customers around the world are becoming increasingly aware of the impact of climate change and as a result, there is a growing demand for green energy. We are leading the smart-energy transformation in Danish homes by empowering residential customers to interact with their energy consumption through smart meters, data and actionable advice. 
     
  • Responsible tax practices

    SDG: #16 → Target: 16.6

    Transparent and accountable tax systems are at the root of prosperous and fair societies. They help fund education, healthcare, energy, and other public services essential for the fulfilment of basic social needs. We aim to comply with the letter of the law and with the underlying intent to ensure that we pay the right amount of tax, on time, in the countries where we operate.

     

     

  • Personal data protection
      Personal data protection is a fundamental human right and important for trust in today’s digital economy. We respect the privacy of employees, suppliers and residential customers by protecting their personal data in line with the EU General Data Protection Regulation (GDPR).
     
A world that runs entirely on green energy  Enabling sustainable growth Business integrity

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Sustainability report 2018

A greener planet for a better world