Business integrity

Integrity and trust go hand in hand

We changed our name in 2017, but our guiding principles remain – the Ørsted Way. The first guiding principle is integrity. We uphold high ethical standards in our business practices by being accountable and transparent, respecting human rights and having a solid governance.

Integrity is part of how we define ourselves as a company. It is also how we approach dialogue with our stakeholders – we want to build trust by listening to their concerns and communicating transparently about Ørsted.

The greatest challenge we have set our sights on is climate change, and our answer is green energy. To build and maintain the trust of our stakeholders, we have a public Sustainability Commitment. We work with a number of sustainability programmes that focus on integrity.
Worker on a yellow pillar

Integrity in our own operations – and beyond

Our programmes include one of the highest priorities in our business, namely safety. In recent years, we have complemented our work on safety with a range of initiatives to enable a sustainable working life, both physically and mentally.
Business integrity also reaches beyond our own walls. We collaborate with our suppliers and joint venture partners and help them develop their sustainability practices in accordance with our code of conduct.

Business integrity - Programmes
  • Workplace safety
    SDG: #8 → Target: 8.8

    Safety is a top priority in everything we do as part of our daily business. We have a basic responsibility to ensure and promote a safe working environment and culture among our employees and contractors. 

  • Employee health and well-being
    SDG: #3 → Target: 3.4

    We want to create a framework for a sustainable working life that gives our employees energy both at work and outside of work. Our employees’ health and well-being is essential for us to succeed – but most importantly for our employees’ overall quality of life. 

  • Responsible business partners
    SDG: #3 #8 → Target: 3.9, 8.7, 8.8

    Our more than 22,000 suppliers and joint venture partners globally are part of our social and environmental footprint. Applying a risk-based approach, we support our business partners in improving their ethical, social, and environmental performance. Our aim is to help build sustainable and resilient value chains. 

  • Cyber security

    Cyber-attacks are an increasing threat. Energy companies in the US and Ukraine have already experienced hacker attacks on their energy and IT infrastructure. Any company with a digital presence faces the threat of security breaches. We handle them daily as part of our normal operations.

  • Good business conduct
    SDG: #16 → Target: 16.5

    By promoting good business conduct, we are able to handle or completely avoid situations that can lead to inappropriate or illegal behaviour in our relations with authorities and business partners. We want to maintain an ethical company culture among all employees, management and the Board of Directors. 

  • Customer experience

    Satisfied customers are key when trying to retain existing customers and attract new ones. Moreover, a high level of satisfaction among our customers is vital to how we, as a company, are perceived in society.

  • Responsible tax practices
    SDG: #16 → Target: 16.6

    Taxes are a key economic contribution to society, and a responsible approach to tax is essential to the long-term sustainability of our business in countries where we operate. We are transparent in our approach to tax, and we communicate about our tax policy and tax payments in a timely, transparent, and understandable manner. 

  • Personal data protection

    In a digital world, responsible handling of personal data concerning customers business partners, and employees is becoming more important. Our employees, customers, and business partners have every right to expect that their personal data is handled with respect and processed in accordance with applicable laws. In May 2018, new EU regulation concerning data protection, which further underlines the importance of this matter, will come into force.

Sustainability stories

Early supplier engagement in Taiwan

Sustainability stories

We want our employees to thrive